Position Summary:
Successful candidate will be supporting our project mainly ISP, Carrier Network, telecommunication and large enterprise and you will be based in Jakarta office.
You will in charge with customer directly to handle various network issue, fault handling and network implementation.
Responsibilities:

• Deploy and manage network infrastructure.
• Support customer by perform daily task to identify and solve network issues.
• Work with the operations team to conduct scheduled maintenance and enhancements to the platform.
• Diagnose, as appropriate, complex systems issues with multiple influencing factors.
• Deliver superior customer service through professional, comprehensive, and timely communication for all Incidents and Requests for Change.
• Ensure timely response, escalation, and resolution to promote the rapid restoration of services for all incidents.

Skills and Qualifications:

• Candidate must possess at least Bachelor’s Degree in Engineering (Computer/Telecommunication) or equivalent.
• Required language(s): English
• At least 4 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Firewall, Troubleshooting, Data Center, Osi Layer, Layer7-4
• Preferably Staff (non-management & non-supervisor) specialized in IT/Computer – Network/System/Database Admin or equivalent.
• Have excellent communication both oral , written and listen
• Having at least 3 – 5 years experience working with Juniper, Extreme, Palo Alto and Checkpoint
• Have knowledge in networking concept is a must (e.g: OSI Layer, TCP/IP and VLAN)
• Having Juniper, Palo Alto, and Checkpoint Certification is preferable (e.g: JNCIS-SEC, JNCIP-SEC, ENS, ACE, CNSE, CCSA, CCSE)
• Passionate to learn, hardworking, good team player, and willing to travel all over Indonesia
• Must be willing to be available for occasional out of work hours
• Possess good interpersonal and problem-solving skills
• Willing to learn new things by self-study, on-the-job training  as well as through formal training.
• Graduated from reputable university majoring in Information Technology or Electrical Engineering with minimum GPA 2.75
• Juniper, Palo Alto, FortiNet and Check Point experience will be huge advantage

More Info

Alamat: Jl. Majapahit No.26P, RT.14/RW.8, Petojo Sel., Gambir, Jakarta, Daerah Khusus Ibukota Jakarta 10160

Telepon: (021) 3501107